We engaged the services of FrankAdvice/FrankCapability to help us during a period of rapid growth for our agency, in particular in our policy capacity. Our agency is the Crown’s principal advisor on policies and interventions aimed at improving outcomes for Pacific peoples in Aotearoa. Because of this, we were very targeted in our search for who we might work with to embed policy advice capability across our newly formed business unit. The training programme had to cater to experienced policy professionals as well as those new to the public service and had to be strongly anchored to the context of our population agency for Pacific peoples. We found FrankAdvice/FrankCapability very proactive in anticipating what we might need to successfully embed programme objectives. The programme content and leave behind collateral is excellent and tailored to our audience. Our people fed back that they found Emily’s facilitation to be engaging and on point.Director of Policy — Ministry for Pacific Peoples
I found the presenters very easy to understand and their messaging straight forward. I really liked this as other policy courses are often not helpful when you are already dealing with complexity, ambiguity and tight timeframes. Emily is so knowledgeable, smart and fun to learn from. The online course is easy to use, easy to access and suited to all sorts of learners, it’s very smart. I will use this content in both my future practice and in my mentoring. There was also great support on the IT end of things when I was too busy with everything else.Chief Policy Analyst - Maori Education Policy Team
Working with FrankAdvice/FrankCapability has been an enjoyable experience from the start. Nicole and Emily are incredible to work with, effective communicators and super passionate about their mahi. In particular the support in arranging each course including the customisation of content to suit our particular context and attendees has been a real highlight. They offer a range of training options and delivery platforms to suit all capability needs. I look forward to continue to work with Emily, Nicole and the FrankAdvice/FrankCapability team.Lead Advisor - Building Policy Capability Te Puna Kaupapahere | Policy Ministry of Education
I cannot recommend the FrankAdvice/FrankCapability policy courses enough. I have now been on two courses and have grown immeasurably in confidence in applying the policy process to my day to day work. Emily’s depth of knowledge is incredible, and her accessible and relaxed teaching style makes it so easy to ask those scary questions you’re not sure if you should already know the answers to. My writing has improved in leaps and bounds since taking these courses, and I can now back myself to apply options analysis without a second thought.Senior Advisor - Ministry of Justice
Wellington Uni-Professional has worked with Emily and FrankAdvice/FrankCapability since late 2019. They have developed compelling short courses to build the policy capability of our clients. Our clients love FrankAdvice/FrankCapability’s approach of practical skills development underpinned by high quality theory and latest thinking.General Manager Programmes Kāpuhipuhi — Wellington Uni-Professional