Frank is kind
to ourselves and others
- We foster whakawhanaungatanga so learners can talk openly in a high-trust environment.
- We meet individual needs by tailoring our courses and using real-world, relatable examples.
- We create a safe and productive learning environment.
Frank is rigorous
New Zealanders deserve the best
- Our courses meet our clients’ expectations for high quality, within the scope and budget that has been agreed.
- We design our courses based on what the evidence tells us are best adult learning practices.
- Our content covers the essentials and is relevant, engaging, and up to date.
Frank is generous
we offer our time and share our ideas
- We engage with energy and passion to deliver a rewarding learning experience, every time.
- We are generous in sharing our experience of what has worked well and what hasn’t.
- We love questions, and focus on what our learners want to know.
Frank is patient
the answer will come
- We invest in understanding our clients so that we can suggest the most effective solutions.
- We respect that people learn in different ways and adapt our approach accordingly.
- We take the time to support our learners at a pace that suits their needs.